SD › Melbourne › Best Hotels › Grand Hyatt Review
Updated: January 5, 2022
Essentials
• Location: Collins Street, a block west of Collins Place shopping mall.
• Hotel website: hyatt.com
• Hotel phone: +61 (0)3 9657 1234
• Check prices for Grand Hyatt

The opulent Grand Hyatt features luxurious accommodations with marble bathrooms, an indoor pool and sauna, a huge fitness center and spa, and a rooftop tennis court in a quiet downtown neighborhood.
Grand Hyatt – Luxurious rooms and the city’s finest amenities in a quiet but convenient downtown location.
Rising over thirty floors above a fashionable part of the city center, the Hyatt offers the sort of sophistication this international chain is renowned for. All rooms and suites feature gorgeous marble bathrooms and sublime views of the parks, river, and inner-city streets from their floor-to-ceiling windows. The facilities are also world-class – from the massive gym to the unique rooftop tennis court. At the hotel entrance are plenty of stylish places to eat, drink, and shop. This section of downtown, however, is not so hectic and the laidback city-edge vibe with nearby parks and historical buildings adds greatly to the attraction.
See Also
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Grand Hyatt – The Location
- Area: Fashionable, with likable city-fringe feel and parks not found elsewhere in downtown. About 1.5 km from the Melbourne Cricket Ground (see below).
- Address: 123 Collins Street, in the eastern part of the city center. Two entrances: the main one (also for vehicles) is along Russell Street and flanked by giant eagle statues and the other (for pedestrians only) faces Collins Street.
- Nearest Transport: Bus – Scots’ Church (100m), Tram – 101 Collins St (100m), Metro – Flinders St Railway Station (500m).
- How to Get There: Taxis to/from the airport (23 km) cost around A$80. For about A$20, SkyBus (approximately every 10 minutes, 24/7) takes passengers from the airport to the Southern Cross train station (2 km), but ask SkyBus about a free transfer from the station to the hotel. Otherwise, Starbus shuttles (5 am-10 pm daily) travel directly between the airport and hotel (about A$30).
Grand Hyatt – The Basics
- Guests: Combination of business people and tourists.
- Pets: Not permitted.
- Views: In the eastern part of the city center, so there are fewer high-rises blocking views. Many rooms overlook parks, the Melbourne Cricket Ground (MCG), and inner-city suburbs. The ‘river views’ claimed on the website are distant, with city streets and train lines in the foreground.
- Private Pools/Jacuzzis: A few 1 King Bed Rooms with Spa Tubs, Diplomatic Suites, and Premier Suites have jacuzzis.
- Extras: Guests of the suites and some Club Access rooms have access to the Grand Club Lounge on the 31st floor. Also includes buffet breakfast and evening drinks.
- Parking: Valet parking available on-site for a reasonable fee.
- How to Book: Booking.com will have the best rates.
- Phone: +61 (0)3 9657 1234
- Email: melbourne.grand@hyatt.com
- Website: hyatt.com
Grand Hyatt – Amenities
- Pool: Long, indoors, and heated. Features an unusual but likable checkered tiling. Jacuzzi and sauna nearby.
- Spa: Part of the fitness center, the spa offers the sort of massages, therapies, and treatments rarely found at rival hotels.
- Fitness Center: The City Club Health & Fitness Centre claims to be the largest of its kind in the Southern Hemisphere. Certainly very big and with all the latest gear, but open to the public so it’s usually quite busy. Personal trainers available.
- Other Facilities: Library-cum-business center. Rooftop tennis court. Golf driving range with nets.
Grand Hyatt – Food and Drink
- Restaurants: Collins Kitchen – Main restaurant offering breakfast for guests (extra charge), High Teas, and Sunday buffets. • Every winter, the hotel hosts a new and exciting pop-up restaurant.
- Bars: Ru-Co Bar – Likable jazz theme and well-known for its extra-long menu of cocktails, locally-crafted beers, and imported wines. Lovely position with a courtyard and fireplace. Live music some nights. • Bistro Bar – Open long hours for coffee and all sorts of drinks. • Lobby Lounge – With a pleasant setting and drinks and meals all day, it’s always packed.
- Breakfast: Not included but can be, if booked as part of a package deal.
- Room Service: Available 24/7.
Grand Hyatt – Rooms
- Room Types: 1 King Bed Rooms • 2 Twin Beds Rooms • 1 King Bed with City View Rooms • 1 King Bed with River View Rooms • 2 Twin Beds with River View Rooms • 1 King Deluxe Rooms • 1 King Bed with Club Access Rooms • 2 Twin Beds with Club Access Rooms • 1 King Bed with River View and Club Access Rooms • 2 Twin Beds with River View and Club Access Rooms • 1 King Bed Deluxe with Club Access Rooms • 1 King Bed Rooms with Spa Tub • Grand Suites King • Ambassador Suites • Diplomatic Suites • Premier Suites • List of all Rooms
- Smoking Rooms: Smoking is not allowed in the rooms or public areas.
- Best Room: Although not as large as the Premier Suites, the Diplomatic Suites are more appealing. With extraordinary views of the parks and river, they are more than four times larger than the standard rooms and feature jacuzzis (with views) and incredibly spacious living/dining areas.
- For Families: Some rooms have connecting doors, while the suites can add in extra single beds, but generally not that well set up for families.
Grand Hyatt – Local Transport
- Public Transport: Every few minutes, trams shuttle along Collins Street (and other roads) just in front of the hotel. Trams also head to suburban areas like South Yarra, Docklands, and St Kilda Beach. All trams are free within the city center and to Docklands. Two blocks west of the hotel is the major train station at Flinders Street (500m).
- Taxis & Ride-shares: Arrange a taxi at reception or find one along the streets. Uber and Ola operate all over Melbourne.
Grand Hyatt – What’s Nearby?
Best Nearby Restaurants & Bars
-
So much to choose from in all directions. These are along Collins Street.
- The George on Collins – Finest of several street-side cafés along this part of Collins Street. Colorful tables on the sidewalk and basement bar inside a restored historical building next to the Verandah Café. Contemporary cuisine. (150m).
- Verandah Café – Charming setting inside a historic church. Coffee and light meals at lunchtime. Pleasant stroll west down the street. (150m).
- Collins Place (see below) – Terrific food court and many other options. (300m).
- Howitt House – Very appealing street-side bistro for light meals and world-class coffee. East of the hotel. (400m).
Nearby Shops
- Bourke Street – Fashionable boutiques, meandering arcades, and appealing department stores all over the city center, particularly along Bourke Street, 2 blocks north of the hotel. (300m).
- Collins Place – East up the street, this complex features several levels of shops, restaurants, and other useful amenities, as well as an arty cinema. (300m).
Nearby Attractions
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A pleasant stroll away, the Melbourne Cricket Ground (MCG) hosts up to 3 games of Australian Rules Football every weekend from March to September. The rest of the year, it holds cricket matches, including the renowned Boxing Day Test Match (from 26th December). Tours also available. (1.5 km).
Grand Hyatt – The Hotel

The Grand Hyatt is in a less hectic eastern section of the city center.

The curved gold-shaded Hyatt hotel towers over far smaller buildings, many historical.

On a major corner, there are 2 hotel entrances. This is the secondary one, not for vehicles, facing Collins Street.

With 2 entrances, there are 2 lobbies. The smaller one pictured here faces Collins Street.

The lobby area is huge and opulent, a trademark of this international luxury chain.

The Lobby Lounge at the Hyatt is the perfect place to meet guests and/or enjoy a drink.

The Bistro Bar offers a wide range of drinks in an area alongside Collins Kitchen.

The hotel features annual winter pop-ups. In 2019, it featured Texakaya which offered a unique combination of Japanese cuisine and Texan grills.

The Collins Kitchen restaurant provides a stylish décor, excellent service, and windows overlooking the street.

The substantial pool features unusual chequered tiles.

There is an extraordinary array of rooms and suites in the Hyatt – many with views of the parks to the east.

All suites are spacious and beautifully furnished.

The bathrooms in most suites feature twin sinks and TVs.

The jacuzzis in the top-end suites also offer jaw-dropping views.

Rooms and suites in the corner of the hotel offer twice the windows and double the views.

Many suites feature comfortable window-side seating.

The Diplomatic Suites come with huge dining tables and optimum floor-to-ceiling windows.

A few minutes west up the street is the appealing Howitt House café.

Worth a brief stroll down from the hotel is the charming Verandah Café in this historical Baptist church.

With a colorful setting along the sidewalk and downstairs bar, The George on Collins is a pleasant walk from the hotel.

Centre Place is one of many fascinating lanes in the city center. It is a few minutes’ walk west down Collins Street.

The hotel is located in a quieter section of the city center, but the nearby streets are still lined with fashionable boutiques.

East up the street, Collins Place offers several levels of classy cafés and shops.

Also within the Collins Place building is an excellent food court.

Trams frequently shuttle along the street in front of the hotel. All services within the city center are free.

Two blocks north of the hotel, Bourke Street Mall is a pedestrian area of arcades and department stores.

One attraction of staying in the eastern end of the city center is the number of historical buildings along the streets.

Only one block east of the hotel are parks not found elsewhere in the city center.

South of the hotel is the scenic Yarra River.

A few minutes from the Hyatt, Federation Square is a riverside area popular with tourists.

The Forum Melbourne is one of several theaters within a short walk of the hotel.

The cheapest way to travel between the airport and hotel is on the SkyBus.

Only costing a little more than the SkyBus, but more direct, is the Starbus shuttle service. Check rates and availability: Grand Hyatt
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