Our Favorite Rotorua Hotels
5-Star Resort: On the Point
5-Star Hotel: Pullman
4-Star Hotel: Millennium
3-Star Hotel: Lake Lodge
Apartment: Newina
Boutique: Koura
New: JetPark
Cheap: Silver Fern
For Family: Ripple
Couples: Black Swan
Lake Views: Koura
Holiday/Caravan Park: All Seasons
Near Airport: Wai Ora
The Best Areas to Stay in Rotorua
This part of New Zealand is undoubtedly one of the most remarkable places on earth. While the town may be a little plain – as much a functional regional hub as a major tourist attraction – the ground underneath is constantly bubbling, steaming, and spouting with natural wonders. Indulge in (and learn about) geological marvels like geysers, mud baths, thermal pools, boiling lakes, fumaroles (steam rising from the ground), and sinter terraces (white crusty residue from hot springs). Some are within Rotorua town, and others are in the countryside nearby, including ancient forests and numerous lakes. Add to that an exceptional range of outdoor activities, heaps of family fun, and the ever-present and proud Māori culture.
Rotorua Neighborhoods
Rotorua was established along the shores of the namesake crater lake, so the prime place to stay is near the water, an area we have dubbed Lakeside. The Town Center, which starts south of Arawa Street, is serviceable and easy to get around on foot – even if all the streets do look the same.
The main road into Rotorua from the south is Fenton Street, packed with motels catering to those with private/rented vehicles needed to explore the region. Similarly, other motels—generally more modern and certainly more convenient—are along Lake Road, which merges into the main road from Auckland through the cutely named suburb of Fairy Springs.
From Fairy Springs, several roads lead to Kawaha Point, a spacious and upscale suburb on the western shoreline with million-dollar homes and lakefront resorts with million-dollar views. The topography and lack of roads hinder development along the eastern edge of Lake Rotorua near the airport, but places at Hannahs Bay and Holdens Bay cater well to families.
- Best Luxury Hotels in Rotorua
On the Point • Pullman • Ramada Resort • Millennium • Novotel • Sudima Lake- Best Luxury Apartments in Rotorua
Newina • Quest Rotorua Central • Silver Fern- Best New Hotels in Rotorua
JetPark • Black Swan • Newina • Ramada • Pullman- Best Boutique Hotels in Rotorua
Koura • Prince’s Gate • Black Swan • Amberley House • Regent of Rotorua- Best Hotels for Families in Rotorua
Ripple • Arista of Rotorua • Lake Lodge • AWA • JetPark • Cleveland Thermal • ibis- Best Hotels for Couples in Rotorua
Black Swan • Koura • Regent of Rotorua • Prince’s Gate- Best Cheap/Midrange Hotels in Rotorua
Silver Fern • Capri on Fenton • BK’s Motor Lodge • Lake Lodge • ibis- Best Holiday/Caravan Parks in Rotorua
All Seasons • Tasman Holiday Parks • Holdens Bay Holiday Park- Best Hostels in Rotorua
Haka House • Rotorua Downtown Backpackers • Stay • Rock Solid BackpackersBest Areas in Rotorua for…
- Best Area in Rotorua for First-Time Visitors: Kawaha Point
Quiet, spacious, and pleasantly distant from the Town Center, Kawaha Point is along the western shores of the lake. This upmarket suburb doesn’t suffer from traffic noise and unruly residents and is a relaxing place to stay and unwind. Bus #6 connects the resorts and boutique hotels there with the Town Center, and it’s only a two-minute drive to shops and attractions along the main road in Fairy Springs.- Best Area in Rotorua for Sightseeing: Lakeside
Lake Rotorua is the major attraction within the town, so it makes sense to stay near the shoreline, although every hotel in the Town Center is also within walking distance of the water. Near the lake are the vast Government Gardens packed with lawns, gardens, and playgrounds, walking paths (some closed, so check with the tourist office), bubbling mud pools at Kuirau Park, and the spas, thermal pools, and hot springs at Polynesian Spa. Lakeside is also the place to organize boat trips (see below) and only a short stroll from the isite Visitor Information Centre for independent advice and no-commission bookings.- Best Area in Rotorua for Boat Trips: Lakeside
Lake Rotorua has a few activities based on or above the lake but not below the surface because of the natural chemicals and algae. Both Katoa Jet, which combines a hot springs visit with speeding and spinning on the lake, and the Volcanic Air “floatplane” (seaplane) have offices in the park alongside the lake. Rotorua Duck Tours provides a unique experience on an amphibious WWII landing craft that tours the streets and floats on the lake. It has an office along Fenton Street. Book tours from the helpful isite Visitor Information Centre.- Best Area in Rotorua for Hot Springs and Natural Spas: Lakeside
Those who cannot visit the hot springs, mud baths, and natural spas around the nearby countryside should not worry. There are three wonderful options in and around the Lakeside area. Wai Ariki claims to be the country’s premium wellness center in that massive building between the lake and Government Gardens. It offers numerous traditional treatments using mud, steam, and hot water, guaranteed to rejuvenate your entire body and soul. A better value is the iconic Polynesian Spa, which provides shared and private hot-water pools, as well as herbal oil massages and geothermal mud wraps. A short walk further west, at Kuirau Park, mud pools bubble, the sulfur springs steam, and anyone can dangle their feet in the warm mineral water free of charge.- Best Area in Rotorua for History & Culture: Town Center
There is little evidence of history around town. Some historic buildings in the vast Government Gardens are barely 90 years old. But it’s the unique Māori culture most people want to experience and understand. Mitai Māori Village and Te-Pā-Tū offer guests emotional songs and enthusiastic dancing that explain customs and legends and a traditional hangi feast cooked underground. These evening shows are highly informative, entertaining, and not as tacky as they sound. Transfers are usually included and best arranged if staying in the Town Center. The Mitai site is worth visiting for the (free) forested walking path alongside the entrance.- Best Area in Rotorua for Nightlife: Town Center
Rotorua is not known for its after-dark action. For some evening activity, check out what the various backpacker hostels have organized (if you’re in that age group), or enjoy a leisurely meal and a few locally brewed ales along Eat Streat (see below). A few bars might have an open-mic singalong evening or professional performers. Otherwise, there’s always live music on weekends at the Pig & Whistle old-style pub on Tutanekai Street.- Best Area in Rotorua for Restaurants: Lakeside
The Lakeside area primarily has gardens with boardwalks and paths, so no restaurants (or hotels) offer a lakefront setting. Part of north Tutanekai Street turns into a wonderful vehicle-free walkway called Eat Streat. Stylish restaurants line the street offering seafood, pasta, burgers, and bars with tempting happy hours. Prices are pleasingly competitive. The Taste & Shop Rotorua brochure from the tourist office is a terrific source for other exciting alternatives for wining and dining, e.g., a hangi feast (traditional food cooked underground), restaurants in resorts at Kawaha Point (see later) that do offer lakefront settings, or nibbling and sampling at the Volcanic Hills winery.- Best Area in Rotorua for Peace and Quiet: Kawaha Point
Kawaha Point is an upscale suburb along a headland on the western shoreline. High-end homes line quiet, leafy streets, many perched along the lakefront and offering sublime water views. Accessible by bus, it’s a nice distance from the Town Center. There are four resorts/boutique hotels (see later), each with a charming restaurant open to the public. Bookings are essential.- Best Area in Rotorua for Walking: Lakeside
Along the lakefront in town are a series of paths and boardwalks enjoyed by walkers, joggers, and cyclists. (Sections to the east were off-limits in 2024, however, so check with the isite Visitor Information Centre) The short but informative Rotorua Guided Walk map (available at hotel foyers and the tourist office) fully explains the local topography and history, which is especially useful because few signposts along the paths explain anything. Otherwise, join a guided tour for a genuine understanding of Rotorua’s topography, culture, and history.- Best Area in Rotorua for Cycling: Town Center
The Lakeside area and Town Center are ideal for a standard bicycle, but these are surprisingly hard to rent because the Rotorua region seems focused on mountain bikes. Mountain Bike Rotorua and Planet Bike rent mountain bikes and arrange tours through the forests and around the lakes. In the Town Center are Torpedo 7 outdoor shop (in the Rotorua Central shopping center) and Electric Bike Rotorua (Fenton Street), which also rents out e-bikes. Mountain biking is excellent through the Whakarewarewa (Redwoods) Forest, only a few kilometers from town, which features the world-famous Forest Loop.- Best Area in Rotorua for Parks and Gardens: Lakeside
Dominating the eastern side of town are the wonderful Government Gardens, a peaceful and convenient place to unwind, escape the crowds, and avoid the sulfur smells. There are immaculate lawns, gardens with native flowers you’ve probably never seen, a popular playground, historic buildings, and paths leading to the lake. Unfortunately, the massive Tudor-style Rotorua Museum, which overlooks the gardens, is still closed for restoration after earthquake damage many years ago.- Best Area in Rotorua for Outdoor Activities: Town Center
The range of things to do outdoors is staggering. Lake Rotorua and the other 18 lakes nearby provide some activities, such as horse trekking, white-water rafting, and the boat trips mentioned earlier. Other fun stuff focuses on the extraordinary landscapes. Maybe try zip-lining (flying foxes) through ancient forests with Rotorua Canopy Tours (which has an office in Fairy Springs) or caving. For something more unique, there’s the aMAZEme hedge maze, Velocity Valley (“where speed, adrenaline, and fear collide”), and ZORB which involves rolling down a hill in a giant inflatable ball. The extremely useful Rotorua Activity Map from the isite Visitor Information Centre, shows what’s on and where.- Best Area in Rotorua to Organize Tours: Town Center
isite Visitor Information Centre offers an unlimited range of things to see and do around Rotorua, with independent advice and make no-commission bookings. It is open daily in the landmark building on the corner of Arawa and Fenton streets. As well as the outdoor activities and boat trips mentioned earlier, why not splurge a little to appreciate the unbelievable crater lakes and native forests on a helicopter ride with Volcanic Air, visit Hobbiton for a slice of Middle Earth, or take a guided cultural walk through the spectacular Whirinaki Rainforest.- Best Area in Rotorua for Shopping: Town Center
The Town Center won’t inspire much enthusiasm from serious shoppers, but at least most shops are locally owned and not the usual overpriced international-brand outlets. As well as numerous gift shops are Mountain Jade, the finest place for gemstones, and the crafty boutiques in The Arts Village on Hinemaru Street. The low-level streets in the Town Center merge south into the massive Rotorua Centre shopping area, which has a supermarket, popular food court, and Torpedo 7 shop for outdoor gear and mountain bike rental. A pulsating night market is held along Tutanekai Street every Thursday evening (weather permitting).- Best Area in Rotorua for Transport: Town Center
From outside the tourist office on Fenton Street, InterCity buses go to Auckland, Hamilton, and Wellington. Just around the corner on Arawa Street is the equally convenient terminal for local buses. The 11 bus routes are designed for locals, not tourists, but a few services are handy. Every 30 minutes, buses go to Kawaha Point (Bus #6), Fairy Springs (#1), and Holdens/Hannahs Bay (#10), while #10 continues to the airport every 60 minutes. Buy tickets on board with cash. The Day Saver all-day bus ticket is worth buying from the driver or tourist office.- Best Area in Rotorua for the Airport: Hannahs Bay and Holdens Bay
Unfriendly topography and lack of access roads along the lakeshore northeast of town have hindered development. Still, Hannahs Bay and the adjoining suburb of Holdens Bay are quiet and convenient to the airport. Most accommodations are along (or very close to) the lake and are ideal for families, especially with a car. These motels and holiday parks were not designed specifically for airline passengers but are only a few stops on bus #10 from the low-key airport terminal and a little further from the Town Center.- Best Area in Rotorua for Families: Fairy Springs
The main road from Auckland travels through the suburb of Fairy Springs (which has nothing to do with The Hobbit). Several spacious and modern motels offer fantastic facilities for families, such as a swimming pool, playground, and special suites. This area is ideal for those traveling by car, although linked by bus #1 to the Town Center. Along Fairy Springs Road, which is rather noisy, are useful amenities like a supermarket, gas stations, bakeries, and familiar fast-food outlets. What’s more, several family-oriented attractions mentioned earlier are within walking distance of most motels: e.g., the Skyline cable car (and other associated adventure activities), Mitai Māori Village cultural experience, and super-crazy fun with ZORB.- Best Area in Rotorua for a Romantic Holiday: Kawaha Point
This posh suburb easily gets our vote as the finest place in the Rotorua region for a romantic holiday. It has it all – stunning lake views, genuine privacy, and near-total tranquility – and a handful of excellent resorts and boutique hotels. Within walking distance of each other, the On the Point, Black Swan, and Koura hotels each has a gorgeous restaurant (also open to the public). The amenities and attractions in the Town Center are only 10 minutes by Bus #6 via the main road through Fairy Springs, which has more facilities and attractions.- Best Place to Stay in Rotorua on a Budget: Fenton Street
Fenton Street is the main road into Rotorua from the south and has more than 20 motels. Some are worth considering if traveling with a car and/or children. The cheapest ones may be rated poorly online – and for a reason – but Fenton Street does offer far better value and easier parking than most places in the Town Center. Bus #11 stops all along Fenton Street to the Town Center.- Safest Area in Rotorua: Kawaha Point
The ritziest part of Rotorua is along the western edge of the lakeshore—imagine two-level mansions with million-dollar views and a couple of boats.- Unsafe Area of Rotorua: Town Center
Drunkenness and homelessness are a continual social problem throughout urban parts of Rotorua. Take the usual precautions around the rare places that do offer nightlife and stick to well-lit main streets after dark.
The 6 Best Areas in Rotorua for Tourists: Ordered from the City Centre out
1. Lakeside
We have unofficially labeled the area alongside the lake and north of the Town Center as Lakeside. The edge of Lake Rotorua is lined with parks and paths, so no hotel or restaurant is alongside the water – although places like the Pullman and Novotel certainly provide lake views (and charge accordingly).
Lakeside is home to a fantastic adventure playground, offices for boat tour companies, and the finest dining experience in town at Eat Streat. Also within a few minutes’ walk are the impressive Government Gardens, walking/cycling paths leading to geological wonders along the lake, the springs, pools, and spas at Wai Ariki and Polynesian Spa, and the helpful tourist office.
Like elsewhere, most accommodations are motels. There are only a few 5-star hotels, but the two boutique-style options are outstanding.
- Best Luxury Hotels in Lakeside
Pullman • Hotel phone: +64 7 343 9750
Novotel • Hotel phone: +64 7 346 3888- Best Luxury Apartment
Novotel • Hotel phone: +64 7 346 3888- Best Boutique Hotels
Prince’s Gate • Hotel phone: +64 7 348 1179
Regent of Rotorua • Hotel phone: +64 7 348 4079- Best Family Hotels
Lake Lodge • Hotel phone: +64 7 347 0049
Aura • Hotel phone: +64 7 348 8134
Novotel • Hotel phone: +64 7 346 3888
ibis • Hotel phone: +64 7 346 3999- Best Cheap/Midrange Hotels
Lake Lodge • Hotel phone: +64 7 347 0049
Aura • Hotel phone: +64 7 348 8134
Ambassador • Hotel phone: +64 7 347 9581
ibis • Hotel phone: +64 7 346 39992. Town Center
The Lakeside area (mentioned above) more or less stops at Arawa Street, where the sprawling Town Center to the south starts. The 15 or so blocks of low-level buildings look similar, but local authorities have tried to brighten things up with benches and trees. More compact and manageable is the massive Rotorua Central shopping center.
Staying in the Town Center is convenient for organizing tours and outdoor activities (especially at the tourist office alongside the bus terminals) and for Kuirau Park, with its bubbling mud pools and hot springs.
There are a few upscale hotels. Most accommodations are hostels for workers, essential to the tourist industry, and motels, especially along Victoria Street between the Town Center and southern suburbs.
- Best Luxury Hotels in Town Center
Millennium • Hotel phone: +64 7 347 1234
Sudima Lake • Hotel phone: +64 7 348 1174- Best Luxury Apartment
Quest • Hotel phone: +64 7 929 9808- Best Boutique Hotel
Amberly House • Hotel phone: +64 22 012 5283- Best Hotels for Families
Tasman Holiday Parks • Hotel phone: +64 7 777 2997
BK’s Motor Lodge • Hotel phone: +64 7 348 3900
Six On Union • Hotel phone: +64 7 347 8062- Best Hostel
Haka House • Hotel phone: +64 210 887 4431- Best Cheap/Midrange Hotels
BK’s Motor Lodge • Hotel phone: +64 7 348 3900
Urban Lounge Sleepery • Hotel phone: +64 7 348 8636
Six On Union • Hotel phone: +64 7 347 8062- Best Hostels
Rotorua Downtown Backpackers • Hotel phone: +64 7 347 1170
Stay • Hotel phone: +64 7 348 1200
Rock Solid Backpackers • Hotel phone: +64 7 282 20533. Fenton Street
Exploring the amazing region is really only possible with a private/rented vehicle, so many drive to Rotorua or rent a car there. More than 20 motels line Fenton Street, the main road to Rotorua from the south. Some rate poorly online for a reason – usually needing more updating and renovations. Thermal Oak has apartments with up to three bedrooms, Pure offers rustic wooden cabins, and JetPark has a swimming pool. Also, many offer family rooms and suites with a spa ideal for couples. Fenton Street isn’t too noisy, but few facilities are within walking distance, but it’s connected to the Town Center by bus #11. There are motels, motels, and more motels – but it is easily the best area to stay on a budget.
- Best Luxury Apartments on Fenton Street
Silver Fern • Hotel phone: +64 7 346 3849
Thermal Oak Motel • Hotel phone: +64 7 348 0584- Best Boutique Hotels
Capri on Fenton • Hotel phone: +64 7 347 6126
Arista of Rotorua • Hotel phone: +64 7 349 0300- Best Hotels for Families
Arista of Rotorua • Hotel phone: +64 7 349 0300
Pure Motel • Hotel phone: +64 7 346 0867
Thermal Oak Motel • Hotel phone: +64 7 348 0584
JetPark • Hotel phone: +64 7 350 2211
Fenton Court • Hotel phone: +64 7 348 3311- Best Cheap/Midrange Hotels
Thermal Oak Motel • Hotel phone: +64 7 348 0584
Brylin • Hotel phone: +64 7 348 0878
Executive on Fenton • Hotel phone: +64 7 348 6000
Arawa Park • Hotel phone: +64 7 349 0099
Palm Court Motel • Hotel phone: +64 7 347 22004. Lake Road & Fairy Springs
While motels along Fenton Street primarily cater to those driving from the south, Lake Road and Fairy Springs Road (part of Highway 5 to Auckland) are ideal for those traveling by car from the north. Fairy Springs Road is noisy but offers visitors, especially families, a range of nearby facilities (e.g., a major supermarket, gas stations, and well-known fast-food outlets) and proximity to major attractions like the Skyline cable car, Mitai Māori Village and ZORB adventure fun.
Motels along Lake Road are within a 20-minute walk of the Town Center (also linked by bus #1) while those along Fairy Springs Road are much more modern, spacious, and appealing – and also connected by bus #1.
- Best Family Motels/Holiday Parks in Lake Road & Fairy Springs
Ripple • Hotel phone: +64 7 347 9497
International Motor Inn • Hotel phone: +64 7 282 2051
AWA • Hotel phone: +64 7 777 2011
Thermal Holiday Park • Hotel phone: +64 7 346 3140- Best Cheap/Midrange Hotels
Cleveland Thermal Motel • Hotel phone: +64 7 348 2041
Bella Vista • Hotel phone: +64 7 343 6418- Best Motels
Ripple • Hotel phone: +64 7 347 9497
Newina • Hotel phone: +64 7 348 92765. Kawaha Point
Several streets from Fairy Springs Road (the highway to Auckland) lead to the classy suburb of Kawaha Point, where million-dollar homes have million-dollar views. The streets are quiet and leafy, and a handful of resorts provide some of the region’s finest accommodations with lakeside settings and views not possible in the Town Center. This area is safe, ideal for a romantic getaway, and perfect for those travelling to Rotorua for the first time. Most accommodations are expensive and designed for couples. There are some facilities along Fairy Springs Road (mentioned above), and Kawaha Point is connected to the Town Center by Bus #6.
- Best Luxury Hotels in Kawaha Point
On the Point • Hotel phone: +64 7 348 4868
Koura • Hotel phone: +64 7 348 5868
Black Swan • Hotel phone: +64 7 346 3602- Best Boutique Hotels
Koura • Hotel phone: +64 7 348 5868
Black Swan • Hotel phone: +64 7 346 3602
Gemini • Hotel phone: +64 29 813 6260- Best Hotel for Families
Gemini • Hotel phone: +64 29 813 62606. Near the Airport
From the low-key airport, just 8 km from the Town Center, only a handful of small planes fly daily. There are no accommodations at the airport. However, close by, there are several terrific options. Two great holiday parks are in Hannahs Bay and Holdens Bay – ideal for families and those with motorhomes – and one fantastic resort (Wai Ora). These adjoining suburbs with pretty parks and empty beaches are only a few stops from the airport on bus #10 which also goes to the Town Center. Further north of the airport, and no longer accessible by bus, are a few upscale hotels in the remote areas of Tikitere, Mourea, and Marama.
- Best Luxury Hotels Near the Airport
Wai Ora • Hotel phone: +64 7 343 5100
Ramada • Hotel phone: +64 7 362 4120
VR • Hotel phone: +64 7 362 4599- Best Boutique Hotel
Bellarosa • Hotel phone: +64 27 689 2608- Best Holiday/Caravan Parks
All Seasons • Hotel phone: +64 7 345 6240
Holdens Bay Holiday Park • Hotel phone: +64 7 345 9925- Best Cheap/Midrange Hotels
Cedarwood • Hotel phone: +64 7 345 7773Rotorua Travel Tips
- All those thermal pools and hot springs often emit pungent odors, including hydrogen sulfide, which smells like rotten eggs. It’s not that common or unpleasant around town, but it can be a little overpowering in certain parts of Lake Rotorua.
- The geological wonders that you’ve come to see – geysers, boiling thermal pools, mud baths, crater lakes – can be dangerous. Always take notice of warning signs and stick to designated paths. Remember: steam burns, sulfur mounds can collapse, mud pools are very slippery, and thermal pools often reach 100 degrees Celsius (212 degrees Fahrenheit).
- If traveling to/from Auckland, the InterCity bus may be just as quick as a flight when factoring time getting to/from both airports, waiting for departure (which could be late), and flight time (45 minutes). The bus is also far cheaper, conveniently starts/finishes in the middle of both places, and passengers see towns like Huntly and Hamilton along the way.
About Santorini Dave
I'm Santorini Dave. I started this site in 2011 with a short article on tips for visiting Santorini with kids. We're now a small team of writers and researchers dedicated to providing the best travel content on the internet. We focus on Santorini, Mykonos, Athens, and Greece, offering recommendations for top hotels, neighborhoods, and family-friendly hotels worldwide. I can be contacted at dave@santorinidave.com.